TipTapSocial | Help Center | Troubleshooting

Help Center

If you have any queries regarding our service or its usage, please refer to our help center section below.

If your question is not answered, please feel free to contact us.

Frequently Asked Questions

Get help with login issues like resetting your password and more.

How to get started?

Simply sign-in with your Instagram account. Once you sign-in for the first time, your 5-hour Free trial starts automatically. Once the trial is over, you'll have to buy a license to continue the service. Each account you manage on our website will need it's own license and can be managed under the same dashboard.

Forgot my Instagram password

If you have forgotten your Instagram password, please bear in mind that this is an issue outside of the scope of TipTapSocial.

Please visit the forgot password link from the Instagram app and follow the directions to reset your password. Bear in mind that the email reset link from Instagram will come to the email you set for your Instagram account, which may or may not be the same as the email you’re using for TipTapSocial.

How to reset Instagram password?

Please bear in mind that resetting your Instagram password is outside the scope of TipTapSocial. You will need to follow the steps on the Instagram app to reset your Instagram password.

Unexpected Instagram password reset

If you are being asked by Instagram to change your password, please follow the steps Instagram outlines to complete this process. Please note that this is not a password reset from TipTapSocial.

You may need to check your Instagram settings on their app to make sure you have the right email set up to receive the password reset email. Search your inbox for “Instagram” as this message could easily go to your spam folder.

It is important to verify the password reset as soon as you receive the email, as if you try to verify hours later, the reset link may have expired, and you will then need to generate a new password reset link and follow the verification steps again.

After you've verified with Instagram, you should be able to add or relogin your Instagram account on TipTapSocial using your username and password.

Helpful links

Safety Tips